The delivery time is based on:
- Payment time
- Shipping counrty
- Availability of stock
When will I receive my order?
Shipments are made on business days, from 9 am to 6 pm, excluding Saturdays, Sundays and holidays.
Delivery times are valid from the moment your order is collected at our wharehouse by the shipping company.
The shipping time does not include delays derived from customs procedures or delays from the shipping company.
How can I track my order?
You will be informed of the location of your order via SMS and/or email.
You can confirm the location of your order by entering the tracking number here.
Tracking Number example: 09687975000001Z
For Portugal Continental, Azores and Madeira you will receive the following notifications:
- On the day of collection of the order by the shipping company
- On the day of delivery, with the tracking number (example above) and a prediction of time delivery, This time is indicated by the shipping company, if you do not receive your order at this time you should contact Chronopost indicating the tracking number.
- Hours before delivery, you will receive a link to follow the order in real time.
You can change the day and address of delivery of your order directly with the shipping company, accessing the links sent via email or sms.
SHIPPING MODES AVAILABLE
The available shipping modes will be displayed during the checkout process, depending on the shipping country you have defined.
Portugal Continental, Azores and Madeira
- Normal shipping
- Pickup Point Pickup
- Normal shipping
- Collect Pickup Point (selected EU countries, find the nearest one here)
COLLECT PICKUP POINTS
More than 500 pickup points in Portugal Continental, Azores and Madeira in accessible locations, for your convenience. In the shipping modes available at Loja Verde Online, simply choose the best Pickup Point for your. The order will be delivered at the selected point, receiving an email and / or SMS informing you that you can pick up your order. If collection points are not available when choosing Pickup Pickup, there are no points associated with the selected zip code.
Select the pickup point closest to you during the Checkout process, or check here.
SHIPPING AND TIME DELIVERY
Shipping costs are dependent on the weight of the order and the destination. The values shown below correspond to shipments up to 5 kg. The shipping time is valid from the business day following the collection of the order in the warehouse.
Standard Shipping - 3.99€ | Shipping 1 business day
Collect Pickup Point - 2.99€ | Shipping 2 business days
Aores and Madeira *
Standard Shipping - 8.50€ | Shipping 2 business days
Collect Pickup Point - 2.99€ | Shipping 3 business days
* Shipping to Madeira Island and to S. Miguel. For the remaining islands check the shipping costs during the checkout process.
Standard Shipping - 9.00€ | Shipping 2 to 3 business days
* Shipping to Continetal Spaing
** Baleares 21.50€, Ceuta and Melila 29.50€, Canárias 77.50€
Standard Shipping - 15.00€ | Shipping 3 to 4 business days
Collect Pickup Point - 14.00€ | Shipping 3 to 4 business days
Poland and Czech Republic *
Standard Shipping - 16.50€ | Shipping 4 to 5 business days
Collect Pickup Point - 15.50€ | Shipping 4 to 5 business days
* Pickup Points not available in República Checa
France, Belgium, Netherlands, Luxembourg, Monaco and Austria *
Standard Shipping - 16.50€ | Shipping 2 to 4 business days
Collect Pickup Point - 15.50€ | Shipping 2 to 4 business days
* Pickup Points not available in Eslováquia and Hungria
Ireland, Italy, Corsica, Iceland, Sweden, Estonia, Latvia and Croatia *
Standard Shipping - 22.00€ | Shipping 4 to 5 business days
Collect Pickup Point - 21.00€ | Shipping 4 to 5 business days
* Pickup Points not available in Itália, Córsega and Islândia
Finland, Romania, Bulgaria and Norway *
Standard Shipping - 29.00€ | Shipping 5 to 6 business days
Collect Pickup Point - 28.00€ | Shipping 5 to 6 business days
* Pickup Points not available in Bulgaria
Serbia, Bosnia and Herzergovina and Greece
Standard Shipping - 35.00€ | Shipping 5 to 10 business days
Switzerland, UK and Liechtenstein
Standard Shipping - 18.50€ | Shipping 1 to 2 business days
South Africa, Benin, Burkina Faso, Cameroon, South Korea, Ivory Coast, United Arab Emirates, Gabon, Hong Kong, India, Madagascar, Pakistan, Senegal, Singapore, Togo, Tunisia and Turkey
Standard Shipping - 22.00€ | Shipping 2 to 5 business days
Canada, USA and Mexico
Standard Shipping - 27.00€ | Shipping 2 to 4 business days
China, Philippines, Georgia, Indonesia, Kazakhstan, Macau, Malaysia, Morocco, Qatar, Russia, Thailand and Taiwan
Standard Shipping - 31.50€ | Shipping 3 to 5 business days
Central Africa, Angola, Saudi Arabia, Australia, Belarus, Chad, Cyprus, Congo, Ghana, Guinea, Guinea Bissau, Equatorial Quiné, Kuwait, Lebanon, Libya, Mali, Malta, Mauritania, Niger, Palestine, Kenya, San Marino and Seychelles
Standard Shipping - 38.00€ | Shipping 3 to 6 business days
Afghanistan, Algeria, Argentina, Bahamas, Bangladesh, Belize, Bolivia, Brazil, Cape Verde, Cambodia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Egypt, El Salvador, Faroe Islands, Fidji, Granada, Greenland, Guadaloupe, Guyana, Haiti, Honduras, Yemen, Iran, Israel, Iraq, Jamaica, Jordan, Laos, Liberia, Maldives, Malawi, Mozambique, Moldova, Monserrate, Montenegro, Nepal, Nicaragua, Nigeria, New Zealand, Panama, Paraguay, Peru, Polynesia , Puerto Rico, Venezuela and Vietnam
Standard Shipping - 38.50€ | Shipping 4 to 8 business days
Albania, Andorra, Armenia, Gibraltar, Japan, Macedonia, Martinique, Ukraine and Vatican
Standard Shipping - 40.00€ | Shipping 2 to 5 business days