The delivery time is based on:

- Payday

- Payment time

- Shipping counrty

- Availability of stock

When will I receive my order?

Shipments are made on business days, from 9 am to 6 pm, excluding Saturdays, Sundays and holidays.

Delivery times are valid from the moment your order is collected at our wharehouse by the shipping company.

The shipping time does not include delays derived from customs procedures or delays from the shipping company.

How can I track my order?

You will be informed of the location of your order via SMS and/or email.

You can confirm the location of your order by entering the tracking number here.

Tracking Number example: 09687975000001Z

For Portugal Continental, Azores and Madeira (DPD) you will receive the following notifications:

- On the day of collection of the order by the shipping company

- On the day of delivery, with the tracking number (example above) and a prediction of time delivery, This time is indicated by the shipping company, if you do not receive your order at this time you should contact Chronopost indicating the tracking number.

- Hours before delivery, you will receive a link to follow the order in real time.

For International shipments (DHL):

You will be informed of the location of your order via SMS and/or email.

You can confirm the location of your order by entering the tracking number here.

Example of tracking number: 4908639748

You can change the delivery date and address of your order directly with the shipping company, by accessing the links sent by email or sms.

SHIPPING MODES AVAILABLE

The available shipping modes will be displayed during the checkout process, depending on the shipping country you have defined.

Portugal Continental, Azores and Madeira 

- Normal shipping

- Pickup Point Pickup

COLLECT PICKUP POINTS

More than 500 pickup points in Portugal Continental, Azores and Madeira in accessible locations, for your convenience. In the shipping modes available at Loja Verde Online, simply choose the best Pickup Point for your. The order will be delivered at the selected point, receiving an email and / or SMS informing you that you can pick up your order. If collection points are not available when choosing Pickup Pickup, there are no points associated with the selected zip code.

Select the pickup point closest to you during the Checkout process, or check here.

International

- Normal shipping

SHIPPING AND TIME DELIVERY

Shipping costs are dependent on the weight of the order and the destination. The values ​​shown below correspond to shipments up to 5kg for Portugal and 3,5kg to other destinations. The shipping time is valid from the business day following the collection of the order in the warehouse.
 

Portugal Continental

Standard Shipping - 3.99€ | Shipping 1 business day

Collect Pickup Point - 2.99€ | Shipping 2 business days

Aores and Madeira *

Standard Shipping - 8.50€ | Shipping 2 business days

Collect Pickup Point – 7.50€ | Shipping 3 business days

* Shipping to Madeira Island and to S. Miguel. For the remaining islands check the shipping costs during the checkout process.
 

Spain (Continental)

Standard Shipping – 18.70€ | Shipping 1 business day

United Kingdom

Standard Shipping – 29.65€ | Shipping 1 business day

Germany, Austria, Belgium, Denmark, France, Netherlands, Irland, Italy and Luxembourg

Standard Shipping – 18.70€ | Shipping 1 business day

Slovakia, Slovenia, Finland, Greece, Latvia, Poland, Czech Republic and Sweden

Standard Shipping – 18.70€ | Shipping 1 business day

Bulgaria, Corsica, Estonia, Hungary, Lithuania, Malta and Romenia

Standard Shipping – 18.70€ | Shipping 2 business days

Cyprus

Standard Shipping – 18.70€ | Shipping 3 business days

Andorra, Gibraltar, Kosovo, Norway, Serbia and Switzerland

Standard Shipping – 37.33€ | Shipping 1 business day

Albany, Bosnia, Canary Islands, Canal Islands, Iceland and Jersey (Channel Island)

Standard Shipping – 37.33€ | Shipping 2 business days

North Macedonia, Montenegro Republic and San Marino

Standard Shipping – 37.33€ | Shipping 3 business days

Greenland and Faeroe Islands

Standard Shipping – 37.33€ | Shipping 4 business days

USA and Canada

Standard Shipping – 35.95€ | Shipping 2 business days

Morroco and Turkey

Standard Shipping – 42.12€ | Shipping 1 business day

Armenia, Azerbaijan, Egipt, Israel, Moldavia, São Tomé e Príncipe, Turkmenistan and Ukraine

Standard Shipping – 42.12€ | Shipping 2 business days

Angola, Belarus, Brazil, Cape Verde, Georgia, Guinea-Bissau and Mozambique

Standard Shipping – 42.12€ | Shipping 3 business days

Algeria and Tunez

Standard Shipping – 42.12€ | Shipping 4 business days

Libya

Standard Shipping – 42.12€ | Shipping 5 business days

Bahrein, Kazakhstan, South Korea, United Arab Emirates, Hong Kong, India, Indonesia, Japan, Lebanon, Malasia, Oman, Russia, Singapore and Thailand.

Standard Shipping – 42.12€ | Shipping 2 business days

Saudi Arabia, China, Philippines, Jordan, Kuwait, Macao, Qatar, Kyrgyz, Taiwan, Uzbekistan and Vietnam

Standard Shipping – 42.12€ | Shipping 3 business days

Tajikistan

Standard Shipping – 42.12€ | Shipping 4 business days

St. Bartolome

Standard Shipping – 46.25€ | Shipping 1 business day

Aruba, Bahamas, Barbados, Belize, Chile, Costa Rica, Guadaloupe, Cayman Islands, Mexico, Nicaragua, Panama and Venezuela

Standard Shipping – 46.25€ | Shipping 2 business days

Antígua, Argentina, Australia, Bangladesh, Bolivia, Bonaire, Columbia, Cuba, Curacao, Dominica, Equator, Granada, Guatemala, Guyana, French Guiana, Haiti, Honduras, British Virgin Islands, Jamaica, Martinica, Nevis, Paraguay, Peru, Porto Rico, St Vincent, Suriname, Trinidad and Tobago and Uruguay

Standard Shipping – 46.25€ | Shipping 3 business days

Anguila, Bermudas, Falkland Islands, Dominican Republic, Santa Lucia, St Martin, St Eustaquio and Turks and Caicos

Standard Shipping – 46.25€ | Shipping 4 business days

El Salvador, Montserrat and St Kitts

Standard Shipping – 46.25€ | Shipping 5 business days

South Africa, Benin, Burma/Myanmar, Cameroon, Ivory Coast, Lesoto, Mauritus, Nygeria, Pakistan, Kenya, Democratic Republic of Congo, Rwanda, Senegal, Tanzania, Togo and Uganda

Standard Shipping – 47.63€ | Shipping 2 business days

Botswana, Brunei, Burundi, Cambodia, Chad, Congo, Djibuti, Eritrea, Ethiopia, Gabon, Gambia, Guinea, Equatorial Guinea, Reunion Islands, Virgin Islands (USA), Iran, Laos, Liberia, Madagascar, Malawi, Maldive Islands, Mal, Mauritania, Namibia, Nepal, Niger, New Zealand, Sierra Leone,  Seychelles, Syria, Sri Lanka, Tahiti, Zambia and Zimbabwe

Standard Shipping – 47.63€ | Shipping 3 business days

Afghanistan, Burkina Faso, Bhutan, Fiji, Guam, Iemen, Cook Islands, Iraq, Mayotte, Central African Republic, Swaziland, Sudan, South Sudan and East Tomir

Standard Shipping – 47.63€ | Shipping 4 business days

Comoros, Marshall Islands, Salomon Islands, Micronesia, Mongolia, Nauru Rep., Niue, New Caledonia, Palau, Saipan, Samoa, American Samoa, Somalia, Somalialand Rep., Tonga, Tuvalu and Vanuatu

Standard Shipping – 47.63€ | Shipping 5 business days

North Korea

Standard Shipping – 47.63€ | Shipping 6 business days